If I ran a ministry given to me by God, I would not tolerate people working for me or an affiliate organization working with me that does not practice complete follow up. Especially in the area of email communications. First of all, we have easily available tools to ensure spelling is correct within the body of the email. What about actually reading what you are sending before it actually gets sent? Here's another pet peeve that tends to stir me up, you ask a question and does the person reading the email sent actually read the full email sent and address the question or questions or are they readily responding with the generic type of "fix all" answers. Not even looking into the original question/concern presented. Another thought, what type of ministry handles emails at the wee hours of the morning and not during the workday hours when most people are awake?
These types of things baffle me in the natural realm of business, let alone a ministry being run like this. I was always taught to do God's work with a spirit of excellence and not to cut corners so to speak. I remember 1 of the main reasons why I stopped taking ministry classes due to the run around with the connector ministry that assisted with the classes. At the time they would say a video will be available within 24 yours and I would have to check on why it was not ready in that time frame. Sometimes the video would not be dubbed properly, meaning the words being spoken did not coordinate with the video image being shown. Like speaking words but the words would already have been heard and there was some lag time for the video image to catch up with the words already heard.
I am not judging the intent of the connector ministry, but it seems to be at times that flowery compliments are given to the main ministry, and you can see there is a high level of trust between the 2 ministries. I think that is fine, but the main ministry should look into concerns like I am presenting on occasion to actually see what is going on. Oddly enough, the secondary ministry is sort of being a reflection on how the main ministry is reflected because people see the main ministry via the affiliate ministry. Does that make sense to you? Trust is very important between 2 affiliate ministries but do not just rely on words spoken or action words conveyed to you how the day-to-day operation is working. Maybe you should get the honest opinions sought separately from an outside organization to truly tell you their concerns they may have.
I am puzzled by this at times. I wonder if questions fielded to the main ministry in "live" sessions are actually selected from participant questions submitted. Someone presented to me this thought, could they possibly be created in advance by people other than actual questions being submitted. Another observance I have found is there is an area where you can share comments after a lesson is completed. Does anyone ever even read this because questions are asked at times, but it appears to be that you never see a response to the questions presented?
I guess you may not want to ever work for me because I like things done and followed in a manner of excellence. Oh well, in the perfect world I suppose that would exist. The sad thing in all of this is I truly gleaned much wealth of wisdom, but I guess little things like what I mentioned above keep me from gleaning at times. They become distractions/frustrations to me which I do not need to deal with.
All in all, ministries out there really get to know what is actually taking place with affiliate ministries you may be connected with. Reason being your reputation and good name may be reflected on a not so high level as what you actually operate in. I have an idea, get a few mystery shoppers per say to be your paid eyes and ears to report their findings back to you. I did mystery shopping many years ago for a few banks. Back then you could not sit there and take notes with a tablet or notebook during the actual shop itself. You had to remember pertinent times of having to wait to be approached for assistance. Observe to see if the employee or manager were following dress codes, protocol, answered all the questions and even if they offered additional services other than the original service you were inquiring about. There were times in which you were given a specific name of an employee you were to mystery shop. Once you got in your car you were then able to fill out the answers to the form that needed to be submitted. We were always instructed to not be biased but we were told to be "vanilla" in our observations. We were even allowed to leave a visit if the waiting time to be seen was beyond the time allotted and you included that in your report that was submitted. We were instructed that we were the eyes and ears of those that hired the firm to conduct the mystery shops, in order to report the finding's found. All done to better provide customer service to their clients. I also found out that your very reporting's could be used in an employee's evaluation review.
Yes, I was hired to be a mystery shopper for banks, and maybe I did a few for restaurants too if I recall correctly. I also was on the flip side of this when I worked for Estee Lauder. I was the one being mystery shopped. I gladly report to you that I always received the highest score you could receive while being shopped. Back then they even gave you a little cash reward for attaining the highest score you could get. There never was a clue at the time that you were actually being mystery shopped and why should there be. If you are doing the job correctly that you are trained to do, then why should there ever be any reason to not attain high scores regardless of being mystery shopped or not. You treated every customer before you with the high standards expected of you right. To treat the customer in the manner that you would like to be treated in. That is plain old common sense to me what about you?
May you find the hidden beauty all around you today. If your eyes are shut per say you will never see the beauty surrounding your day.
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