I purchased this item about one and a half years ago. It is a water filtration system that you connect to your kitchen faucet and when you want filtered water you turn the nozzle one direction and the water from your sink goes through the filtration system and hence, filtered water is what you are now drinking. It was fine and I did use it on a regular basis. I would use it when cooking, making ice cubes, and for drinking water. One day I was getting my water from the system and all of a sudden out of nowhere it started to spray water from one of the indentations on the unit along with the water coming out of the receptacle on the top of the unit.
I called the company in Tampa, FL and was told there is nothing they can do about it since the unit is over 90 days old. I questioned the person I was speaking with on the phone, what about the 25,000 gallons of water the unit was suppose to be good for when they presented it/sold it on one of the shopping networks. I was told by the employee that their unit is still working and they had their unit for 9 years. That does me no good to hear that story when mine obviously is not working correctly and it did not pump 25,000 gallons of water through my unit. This was not a $5.00 unit when I bought it. I do believe I bought 2 at the same time, that may have been the offer to buy 2 units for I think it may have been 49.00 or something around that figure. I actually gave one away as a gift, I sure hope that one does work properly. The employee's solution to me was to get some type of sealant that is approved as food safe, something to that effect. Why do companies not stand behind their products?
Well, when I searched a little further on the label under the product, guess where it was made??? It was made in China. Why does it seem like so many products we purchase are made in China?
This is my suggestion, on the television shopping networks they should in good conscience let the consumer know where the product is made. They should have some sort of symbol that appears next to the item number (i.e. an American flag or some similar symbol) that lets the consumer know the product they are ordering is made in the USA. These are just some thoughts from a consumer that does not like giving away my hard earned money to a product that doesn't last. There are very wise consumers out there and they should have better choices when it comes to purchasing items.
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